FAQ

How can we see the software working ?

Just get in touch and we will arrange an online demonstration for you.

Do we need any special hardware to run it ?

We support all current PC platforms both 32 and 64 bit, and all current operating systems including Windows 8.

Which versions of AutoCAD do you support ?

All versions up to AutoCAD 2016, which is the latest release.

Do we have to have full AutoCAD to run MultiSTEEL Mezzanine?

No, we also support ZWCAD+ 2015, and BricsCAD 2015 version.

Can you accommodate our special steel sections ?

Although the software is supplied with a wide range of hot rolled and cold rolled sections, we are happy to add any sections you require prior to installing the software.

What kind of training can you provide ?

We supply both classroom style and remote training over the internet.  We also have a lot of video training which can provide a permanent resource within your company.

What about support and upgrades ?

We provide full support and upgrades through our maintenance contract.

We use standard sizes for top plate, base plates, cleats, bracing plates etc.  Do we have to add these ourselves ?

We normally add all of your standard items to the libraries before we deliver the system based on your own drawings, although many of the commonly used sizes for plates will already be in MultiSTEEL.  Once familiar with the system you will be able to modify and add new items without our assistance.